Privacy Policy

This is the Privacy Policy for Anglia Cathodic protection Services, accessible from angliacp.co.uk

Introduction

Anglia Cathodic Protection Services ("us", "we", or "our") provides this privacy notice in compliance with data protection and GDPR and this privacy policy applies to the website (the "Service"). Please note that by continuing to use this website and communicating with us you have read, understood, and are in agreement with our privacy notice and the EU General Data Protection Regulation 2018 (GDPR).

For more general information on cookies see the Wikipedia article on HTTP Cookies.

Privacy is an integral part, and the integrity and security of your personal information matters to you which is used during the use of this website http://www.angliacp.co.uk of Anglia Cathodic Protection Services. Please take time to read the policy carefully and do not hesitate to contact us with any concerns or questions you may have regarding such.

The information contained within this privacy policy refers to who we are, the information we collect, how we process, and use that information, and the legal basis for such, including sharing personal, along with storing, processing, securing, retaining, your rights, profiling, and the use of cookies, and other website content.

Who we are?

We the date controller are Anglia Cathodic Protection Services and our contact details are:
Unit 1, Meadow View Industrial Estate, Reach Road, Burwell, Cambridgeshire, CB25 0GH,

01638 745599

What information do we collect?

When visiting our website, we have interest in deliver an always improving service and to be able to do that we make use of Google Analytics and WiredMinds eMetrics tracking. The information obtained includes location data, page views and visits, devices, time of day. To obtain this data IP Addresses are used along with browser type & version, timezone, location, browser plugin type versions, operating system, platform, and technology. Please note that this information isn’t collected onto our file systems or databases and is only collected by Google Analytics and WiredMinds eMetrics tracking. Please refer to Google Analytics Terms and Privacy Policy for more information at the following source https://support.google.com/analytics/answer/6004245?hl=en-GB and WiredMinds eMetrics tracking http://www.carrierzone.com/policy.html. Additionally when using our “Contact Us” form to send us an enquiry or message, we use the email handling and sending services provided by SendGrid https://sendgrid.com which is executed from a secure function hosted by Google Functions https://cloud.google.com/functions/ once the form is submitted from your browser. Google Functions provide us with a secure means of processing your communication and data. The website www.angliacp.co.uk whilst it does not use a secured connection also known as HTTPS but rather HTTP, the processing of the data on SendGrids platform is secure and over a secure connection. Additionally whilst we do not store your name, email address, and message on a database, we will retain the communication in our receiving mailbox for the communication. SendGrid will store your email address used to send this email and other data including the status of the transmission, and the date, and time but they do not store the content of the email although this may be subject to change. Please refer to SendGrids Terms of Service https://sendgrid.com/policies/tos/.

How do we use personal information?

The purpose and use of this personal information enables us to improve your user experience when visiting our webpage for example by understanding page views and visits, location, and time of day visits we can better understand what matters to you and make improvements and better based on that. We can also use this information for our products and services offered. Although as noted above we do not store this data on our file systems or databases and simply use the tools and dashboard offered by Google Analytics. WiredMinds eMetrics tracking is click tracking through BT Hosting and enables analytics through the BT Managed Hosting.

What legal basis do we have for processing your personal data?

There is a vital interest in understanding how you use our website with page views, and visits, location data. Processing is done through Google Analytics suite and not on our file system or database.

If you wish to opt out of Google Analytics that is to prevent your data being used by Google Analytics, Google offers an opt-out browser add-on which can be obtained from the following source https://tools.google.com/dlpage/gaoptout. More details regards Google Analytics privacy terms can be accessed here https://support.google.com/analytics/answer/6004245?hl=en-GB.

When do we share personal data?

Whilst Google Analytics data will not be shared, safeguards in place include username and password protected accounts and limited access.

Where do we store and process personal data?

Personal data will not be stored or processed outside of the country. Google Analytics will be used and please refer to their privacy terms more details at https://support.google.com/analytics/answer/6004245?hl=en-GB. SendGrid will store your email which you used for communication but we will not store this data other than on the receiving mailbox which includes your email address, name, subject, and message.

How do we secure personal data?

To prevent access to analytical data this requires a username and password, along with multi-factor authentication (MFA). Staff at all times are made aware of the importance of data security. We follow the best practices when creating passwords for accounts internally and externally such as that for Google Functions, and Analytics, as well as SendGrid.

How long do we keep your personal data for?

Data will be retained only when necessary such as purposes of trending based on quarters and times of the year, including during website upgrades to understand the results of such.

Your rights in relation to personal data?

You have a right your personal information, including the correction and delete, withdrawal as stated in the opt out add-on, data portability, restriction on processing, and objecting, and lodging complaints with the ICO.

Data Breaches

We will report of data breaches that be it to the website within 72 hours of the breach.

Use of automated decision-making and profiling

No automated decision-making or profiling exists. Google Analytics Dashboard is purely used as a dashboard without any automation.

Use of cookies and other technologies

As an overview cookies are used particularly for tracking and analytics via the Google Analytics suite. This includes usage data, page hits, location data based on a given IP Address. As above the option is available to opt out using the Google Opt Out Analytics Tool. Please refer to our specific Cookie Policy for more information.

How to contact us?

Please do not hesitate to contact with any concern or question. You can contact us through one of our preferred contact methods:

    Unit 1
    Meadow View Industrial Estate
    Reach Road
    Burwell
    Cambridgeshire
    CB25 0GH
    Tel / Fax 01638 745599

    Email: Contact us via our Contact Form.

    Phone: 01638 745599



Last Updated
25/05/2018